Closed Bug 1564079 Opened 6 years ago Closed 5 years ago

Firefox crash with EAF (Exploit Protection) on Windows 10 1809

Categories

(Core :: Widget: Win32, defect)

66 Branch
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 1509748

People

(Reporter: dhuerta, Unassigned, NeedInfo)

Details

(Keywords: crash)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

Steps to reproduce:

  1. We deployed version 1809 of Windows 10.

  2. Export Address Filtering (EAF) is activated for Firefox (Exploit Protection)

Actual results:

Firefox randomly crashes.

Eventlog:

Nombre de la aplicación con errores: firefox.exe, versión: 66.0.0.7012, marca de tiempo: 0x5c8aa844
Nombre del módulo con errores: PayloadRestrictions.dll, versión: 10.0.17763.1, marca de tiempo: 0x7885c70a
Código de excepción: 0xc0000409
Desplazamiento de errores: 0x000000000003b614
Identificador del proceso con errores: 0x2ff4
Hora de inicio de la aplicación con errores: 0x01d52fed51926dbf
Ruta de acceso de la aplicación con errores: C:\Program Files\Mozilla Firefox\firefox.exe
Ruta de acceso del módulo con errores: C:\WINDOWS\SYSTEM32\PayloadRestrictions.dll
Identificador del informe: d59de27d-b79a-462c-ac7a-745e7d347a7b

In our case there is a large number of affected computers and this is making daily work difficult and forces us to not be able to use Firefox.

It is necessary to have the EAF protection enabled and we can not do without it.

We would like to continue using Firefox as the main browser for the execution of our work.

Expected results:

Firefox desn't crash.

With version 1709 (Windows 10) works correctly

Can you please provide a crash report from about:crashes? This will aid in our investigation of the issue. Thanks in advance.

Flags: needinfo?(dhuerta)
Keywords: crash

When Firefox crash, there are no reports from about:crashes. Thanks for your interest

Flags: needinfo?(dhuerta)

we have very small changes to figure out what may cause the crashes without a report provided. There is no way to sent us this report? please follow this links: https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support | https://support.mozilla.org/en-US/kb/mozillacrashreporter - try to manage a crash report.
Thanks.

Component: Untriaged → General
Flags: needinfo?(dhuerta)
Product: Firefox → Core

This sounds like poor interaction with Windows Defender's EAF feature.

Component: General → Widget: Win32
Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → DUPLICATE
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